Identifying a product gap in Wise's ecosystem—validated when they shipped it 3 months later.

Identifying a product gap in Wise's ecosystem—validated when they shipped it 3 months later.

ROLE

Product Thinking

UI Design

TEAM

Myself

TIMELINE

Jan 2025 · 1 Week

TOOLS

Figma

Jitter

context

International trips create multi-currency chaos

You're on a group trip across Europe. One friend pays for dinner in euros. Another covers the Airbnb in pounds. Someone else handles the car rental in Swiss francs. By the end, everyone's tracking debts in spreadsheets, converting currencies manually, and sending money through three different apps. Wise already handles the currency conversion—but forces groups to leave the app to figure out who owes what.

note

Personal design exercise

This project was completed independently as a product exploration. I identified what felt like a gap in Wise's ecosystem and designed a solution to test my hypothesis.

opportunity

Why this fits Wise's business

Wise already owns the hardest part: instant, low-fee currency conversion across 40+ currencies. But users still leave the app for Splitwise or spreadsheets when traveling with friends. Every time they leave, Wise loses transaction volume and risks users discovering competitors.

Problem

Users leave for Splitwise

During high-value moments like trips, Wise loses the transaction to competitors

Opportunity

Native split keeps users in-app

Capture the full transaction chain from expense to settlement

1

Ecosystem lock-in during high-value moments

2

Increased transaction frequency as friends settle up

3

Viral growth when non-users receive split requests

solution

Borrower flow: create and share a split

Creating a multi-currency split without leaving Wise. The owner sets up a group, adds expenses in any currency, and assigns who owes what. Wise handles the conversion math automatically. Invites go out via link—recipients don't need a Wise account to see what they owe.

Recipient view: see what you owe

Participants see their balance in their preferred currency, track individual expenses, and settle with one tap. The interface shows the conversion rate so nothing feels hidden. Non-Wise users can pay via bank transfer; Wise users settle instantly.

validation

Wise shipped a similar feature 3 months later

In April 2025, Wise launched "Spend with Others"—a group spending feature that lets up to five people share expenses across 40 currencies. The core insight was the same: Wise already handles multi-currency payments, so splitting should live there too. I didn't predict their exact implementation, but the product gap I identified turned out to be real.

What Wise shipped (April 2025)

“Spend with Others”

Groups of up to 5 people, digital cards for each member, spending across 160 countries and 40 currencies. Initially available in UK, EU, Switzerland, Australia, New Zealand, and Singapore.